Library Assist: Answers

Campus ID card information for new students joining 2025-2026 academic year. 

UK students studying on campus:

• Before a card can be printed for you, you will need to ensure that you are fully enrolled. This means that all e:Vision enrolment tasks will need to be completed, including uploading a photo and carrying out an ID check. More information about the enrolment process can be found here https://www.wlv.ac.uk/apply/get-set/enrol-online/ 

• Your card will be generated and posted to your term time contact address the next working day after completing all your enrolment tasks. Please ensure that your contact address is up to date, complete and has a UK postcode. 
• Please note that cards are sent 2nd class via Royal Mail, who have recently reduced the frequency of deliveries - if you do not receive your card in the post after 10 working days, please get in touch with the library team. This time frame is longer than currently stated on some of the general University web pages (5 working days).

• You will collect your lanyards and cardholders from your Faculty during induction - the library does not keep a stock of these items.

International students studying on campus:

• Once you have enrolled and uploaded a photo your card will be produced and delivered to the library where you can collect it. If you study at Walsall, your card will be at Walsall Library; at City Campus or Springfield, your card will be at Harrison Library ; at Telford Campus, your card will be at the Hutchison Library, Telford.
• Please allow 2-3 working days following enrolment for your card to be available for collection.
• View our opening hours to know when you can visit to collect your ID card.
• Cardholders and lanyards will be available from your Faculty. 

Research, Online, and Distance Learning students:

• You will not automatically be issued with an ID card. Please see the relevant FAQ for more information:

'I am a new Research Student, how do I get my green Researcher ID card?'

'I am a new Online or Distance Learning student, how do I get my ID card?'

TNE and partner institution students:

• You will not automatically be issued with an ID card. If you would like one, please get in touch with the institution you are studying at for advice.

Previous and Current Students:

• If you have previously studied at the university, you will only be issued a new ID card if there has been a gap of more than 1 year since you last studied with us.

• If you are already a current student or there has been a gap in your studies of less than 1 year and you need a replacement ID card, please see our FAQ ‘I need a new or replacement University ID card, how do I get one?’