What is the current status of Library Services?
Last Updated: 15.Apr.2024 Views: 2171

Below we will provide a summary of library services and systems and their current status. Please note, we aim to keep this up to date but if you have any queries, please contact us directly.

Following the disruption to the university's IT systems on 20th Feb, a small number of library systems remain impacted. Thank you for your patience!

 

Library Service Status

Last updated:15/04/24

Service Status
LibrarySearch Normal
Library Account Normal
Electronic Resources  Normal
Library Opening Hours Normal
Telford Extended Access Normal
Borrow/Return Books* Normal
Book Requests(Click and Collect) Normal
Access to Student PCs Normal
Student WiFi Normal
Laptop Loans Normal
Inter-Library Loans (ILL) Normal
Library Assist Normal
Library Room Booking Normal
Skills Workshops Normal
Skills Appointments Normal
Skills Drop-ins Normal
Reading Lists (in Canvas) Normal
Academic access to Leganto Normal
Print/copy/scan Reduced Service
New SCONUL Access or Alumni Access registrations Normal
Replacement/New student or Researcher ID cards Reduced Service

 

Latest News:

06/04/24 - Replacement ID cards service is now available
05/04/24 - Replacement ID cards service is currently unavailable and has been reported to Digital Services
03/04/24 -  The Long Loan (30 day) laptop service has resumed and devices can - subject to demand - be requested through LibrarySearch
26/03/24 - Self-Service Kiosks are now operating in 'online mode' and any loans or return transactions will be reflected in real time on the borrower's library account
26/03/24 - Short loan (6 hour) laptops are now available at Harrison, Walsall and Hutchison (Telford) Libraries
21/03/24 - Replacement ID cards can be produced at Harrison Library
20/03/24 - New SCONUL Access and Alumni Access registrations are now able to be processed
19/03/24 - Telford Extend Access is back available from Tuesday 19th March
18/03/24 - Access to PCs at Hutchison Library has returned. Student PCs now available at all campus libraries 
15/03/24 - Access to Reading lists through Canvas should now be restored
14/03/24 - Student PCs on the 2nd floor in Harrison and both floors at Walsall Campus Library are back available
13/03/24 - Student PCs on the ground and first floor of Harrison Library have now been restored, along with some PCs at Walsall
13/03/24 - There may be issues accessing reading lists through Canvas when off campus or not using the University's network
08/03/24 - Book Requests are now available again via LibrarySearch
08/03/24 - Self-Service Kiosks are now operating in 'online mode' and any loans or return transactions will be reflected in real time on the borrower's library account 
08/03/24 - Reading Lists are now showing on Canvas although we are still working through a few problems with a small number of reading lists. Please bear with us.
01/03/24 - Inter-Library Loan requests are now available again
29/02/24 - Academic access to Leganto has been restored
29/02/24 - Eduroam Wi-Fi is now available again for students to use on campus
29/02/24 - LibrarySearch Account Login is now available (LibrarySearch requests remain unavailable)
28/02/24 - Library room bookings are now available again 
27/02/24 - Temporary Wi-Fi deployed to areas of Walsall Campus Library and Hutchison Library
27/02/24 - Access to the vast majority of online library resources and databases is gradually being restored - see our linked FAQ on Electronic Resources Access. Although reading lists remain down in Canvas, you can type your module code into LibrarySearch to see a list of books associated with that module. 
26/02/24 - Normal Opening hours resume this week at Walsall Campus Library and Harrison Library. Regular Skills drop-ins are available this week
23/02/24 - Digital Services have deployed temporary WIFI to Harrison Library. Please speak to a member of the library team for more information
23/02/24 - Students can send files to print at Digital Print Services by emailing the attachment to dpsstudentprinting@wlv.ac.uk

 

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